FREQUENTLY ASKED QUESTIONS
General Questions
What is Reebok's Mission Statement?
Where can I find information on Reebok's history?
When did the adidas acquisition of Reebok officially close?
Who is the President of Reebok?
Where are Reebok's regional offices located?
How many employees does Reebok have?
How do I find the nearest Reebok retail location in the U.S.?
What is the procedure for submitting a design idea to Reebok?
Can I create my own Reebok shoes?
Where can I find additional information about Reebok home fitness equipment?
What is Reebok's Mission Statement?
Reebok's mission is to always challenge and lead through creativity.
At Reebok, we see the world a little differently and throughout our history have made our mark when we’ve had the courage to challenge convention. Reebok creates products and marketing programs that reflect the brand’s unlimited creative potential.
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Where can I find information on Reebok's history?
Please click here for information on Reebok's history.
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When did the adidas acquisition of Reebok officially close?
On January 31, 2006, the adidas acquisition of Reebok officially closed.
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Who is the President of Reebok?
The President of Reebok International Ltd. is Uli Becker.
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Where are Reebok's regional offices located?
Amsterdam (EMEA), Montreal (Canada), Hong Kong (Asia Pacific) and Mexico City (Latin America). The World Headquarters is located in Canton, Massachusetts, USA.
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How many employees does Reebok have?
Reebok employs approximately 8,000 people worldwide.
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What is the warranty/return policy on Reebok product?
Reebok footwear used for its intended purpose has an expected life of 9-12 months or 300-500 miles. We stand behind the quality of our product and have made accommodations with our authorized retailers to accept defective products. The store where you purchased your Reebok product will make the decision on your return and we will support this decision. If for any reason the retailer is unable to assist you or you live too far away from the retailer please write to us at the address listed below and explain your situation:
Reebok International Ltd.
PO Box 1060
Lancaster, PA 17573
Upon receipt of your letter we will provide a prompt response to you, outlining the company's response to your situation.
DO NOT SEND RETURNS/PACKAGES TO THIS ADDRESS. THEY WILL NOT BE PROCESSED, BUT WILL INSTEAD BE RETURNED TO SENDER.
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How do I find the nearest Reebok retail location in the U.S.?
To find the Reebok retail location nearest you, please click here.
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What is the procedure for submitting a design idea to Reebok?
To receive a Reebok Idea Submissions Guideline Kit please send a letter of request to:
Reebok International
1895 J.W. Foster Blvd.
Canton, Ma. 02021
Att: Idea Submission Dept.
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Can I create my own Reebok shoes?
Through RbkCustom.com you can create unique, customized Reebok footwear online. You can share your designs with your friends and even submit your design to be featured on the site.
To create your own styles, click here.
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Where can I find additional information about Reebok home fitness equipment?
For questions about home equipment including the Reebok Step, treadmills, bikes, ellipticals as well as many other fitness accessories, call Icon Health and Fitness at 877-994-4999 or log on to their website.
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